Corporate English: 100 Phrases for Difficult Conversations
Corporate English: 100 Phrases for Difficult Conversations
A mini handbook featuring 10 chapters, each chapter contains 10 phrases, each phrase comes with 3 variations, in total 300 phrases ranging in tone and level of directness.
What's Inside
Chapter 1 — Disagreeing Professionally
How to disagree, challenge assumptions, and offer a different perspective without making things awkward.
Chapter 2 — Pushing Back
How to push back on unrealistic requests, changing scopes, and unreasonable expectations.
Chapter 3 — Setting Boundaries
How to say no, protect your time, clarify ownership, and set limits professionally.
Chapter 4 — Giving Negative Feedback
How to tell someone their work isn't ready, clear enough, or heading in the right direction.
Chapter 5 — Receiving Criticism
How to respond to feedback without becoming defensive—or accepting blame that isn't yours.
Chapter 6 — Calling Out Problems
How to raise communication gaps, broken processes, recurring issues, and misalignment.
Chapter 7 — Managing Conflict
How to de-escalate tense conversations, handle disagreement, and keep things professional.
Chapter 8 — Deadlines & Workload
How to negotiate deadlines, flag risks, manage capacity, and reset unrealistic expectations.
Chapter 9 — Difficult Meetings
How to handle interruptions, off-topic discussions, unclear decisions, and meetings that go in circles.
Chapter 10 — Saying the Hard Thing
How to address uncomfortable truths, mismatched expectations, and issues that can no longer be avoided.
FAQ
Where is my download link?
Your download link is sent by email and won’t appear on the order confirmation page. Please look for an email titled “Order #[Your Order Number] Is Ready.” Inside, you’ll find clickable link to download your file. If you can’t find the email, please check your Spam or Promotions folder. If you didn't receive any email, please contact mengchenjian@gmail.com. I'll verify your payment and resend the PDF file.
Why purchase the PDF if the videos are free?
The videos are designed to inspire. The PDF is designed to be a toolkit. It organizes the phrases, explanations, and context into one searchable guide that you can save, reference, and—most importantly—use to train AI tools like ChatGPT or Claude to generate responses in a similar style. Think of it as a prompt library and communication playbook that can keep improving your writing long after you’ve finished reading it.
I don’t have PayPal, is there an easier way to purchase the Issues?
Yes! If PayPal isn't available in your region, please contact mengchenjian@gmail.com. I also accept manual transfers via AlipayHK and WeChat Pay (Mainland China). I'll reply with the payment details. Once your payment is confirmed, I'll send the PDF(s) directly to your email.
Pricing
100 Phrases: US$2.49/ HK$19/ ¥16